9th SOA for E-Government Conference May 6 2010

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Call-in for Remote Participation:  Toll Free:1-866-648-7367; Washington, DC Area:703-983-6338; or Boston, MA Area:781-271-6338, Press 1, then Meeting ID Code 106032#.

Announcing the 9th SOA E-Government Conference - McLean, Virginia, May 6, 2010 (Short and Long).

The conference theme is “How to Make Service Orientation Pay Off”

Along with the Federal SOA Community of Practice, the MITRE Corporation is hosting a free conference for Federal managers and executives interested in adopting service-based, enterprise-wide practices.  The full day event will feature a dynamic and challenging foray into the practical aspects of service oriented program delivery incorporating both technical and management perspectives.  

Our keynote speakers, distinguished presenters and experienced panelists will cover useful and poignant topics, including:

FAA System Wide Information Management (SWIM) Program

Federal SOA/Technology Trends

BPM Enabled by SOA at TRANSCOM

Framework for SOA Success and Enabling Change

Conference Specifics: Thursday, May 6, 2010    The location is in MITRE 1 Auditorium, 7515 Colshire Road, McLean, VA  22102.  The conference will take place as in previous years, on the MITRE campus located just inside the Beltway adjacent to Dolly Madison/Chain Bridge Road.  Free registration is through the conference’s online website at: https://register.mitre.org/soa/

MITRE Shuttle Bus: Service available from the West Falls Church Metro Station starting at 6:40 a.m., continuing every 20 minutes, and last bus from MITRE at 5:40 p.m. Drop off at MITRE 1 and 2 (come to the back of MITRE 1 for entrance)

Accomodations: A list of hotels in the Tyson's Corner area is available for download.

Questions or Comments: Please send an email to:  glinden@mitre.org Gregory Linden or dmayo@everware-cbdi.com Dave Mayo


7:30 - 8:30 AM Conference Check In  /  Exhibitor Showcase Set up

8:30 – 8:40 AM Welcome – Reza Eftekari, Executive Director, Enterprise Modernization and Transformation Practices (CCG), MITRE, and Dave Mayo, President, Everware-CBDI and Federal SOA CoP Co-Chair. Slides

8:45 – 9:45 AM Government Keynote:  Mr. Ahmad Usmani, FAA System Wide Information Management (SWIM) Program (with Duncan Thomas, MITRE). Slides and Slides.

See Federal CTO calls on agencies to innovate: Agencies have moved forward, often without outside urging, Chopra says, March 18, 2010, and Comment, March 22, 2010.

See Air traffic control architecture taxis down the runway: The System Wide Information Management program will aid sharing of information, May 11, 2010.

9:45 – 10:15 AM Federal SOA/Technology Trends – Deniece Peterson, Input. Slides

10:15 – 10:25 AM Break

10:30 – 11:30 AM Business Process Management Enabled SOA:  Jignesh Shah, VP, SOA Product Management & Marketing, Software AG. Slides

11:30 – 12:15 AM   Overview of Exhibitors and Technical Service Providers (see slides in Wiki Blog

12:15 – 1:30 PM   Lunch, Networking and Exhibitor Showcase  

1:35 - 2:15 PM Acquisition Implications of SOA Success – Patrick Place, SEI Carnegie Mellon. Slides

2:15 – 2:45 PM The Dynamics of Influence, Collaboration, and Trust, Andrea Howe, Trusted Advisors Associates. Slides

2:45 – 3:00 PM Break

3:00 – 4:15 PM SOA Expert Panel – Moderated by Andrew Ide, MITRE, and Panelists: Steve Munson, USCG SOA Chief; Eric Marks, AgilePath; Harvey Reed, MITRE;  Brent Carlson, SOA Software.

4:15 – 4:45 PM Presentation – The Architecture of Services - Cory Casanave, Model Driven Solutions. Slides

4:45 – 5:00 PM Wiki Blog: Brand Niemann

Blog by Brand Niemann

Toured exhibit area - 14 vendors - spoke with most. Sam Ceccola, CTO, Dovel Technologies, expressed interest in future pilot of SOA ESB laboratory comparisons. Picked up copy of SOA Adoption for Dummies book by speaker Jignesh Shah, and two other authors.

Reza Eftekari, Executive Director of Practices, Center for Connected Government at MITRE. Manages 4 FFRDC (Federally Funded Research and Development Centers - DoD, FAA, IRS, and newest about a year ago from DHS - about 6000 staff. Work with SDO's etc. Pleased to host 9th SOA for E-Gov Conference - bring together Federal SOA Community, etc. to use integrated tecnhologies.Challenge for agencies is to deploy SOA in conjuction with Open Government, EA, etc. while achieving cost savings. Leverage a wide variety of talents, expertise, etc. Hear cases studies, trends, panel, etc. Also invited tool vendors, service providers, etc. Network with them during the mid-day break. Hope you have a successful conference and thank you for coming and participating. Introduce Dave Mayo.

Dave Mayo, President of Everware - CBDI, and Co-Chair of Federal SOA CoP, Thank you for coming - we have a very interesting agenda - collected questions with registration process which we have organized to hopefully have a good flow. Last fall, talked about how SOA industry was evolving to projects, and now shifted again to BAU - Business as Usual, incorpoated into the SDL, etc., especially procurement - but still a long way to go (on a scale of 100, probably at 0.5 :)). Seeing a small number of procurements which require a complete SOA solution. Moving away from SOA being a small part of project which is very encouraging. All about separation of concens which is what SOA is about, Seen nose dive in SOA-IT investment and now it is coming back - also a number of Federal RFPs - all good news! Introduce Greg Linden.

Greg Linden - logistics - restrooms, refreshements outside, lunch a short walk. Please take advantage of collaboration opportunity. Introduce Ahmad Usmani (FAA) followed by Duncan Thomson (MITRE).

Ahmad Usmani, FAA System Wide Information Management (SWIM) Program - have my performance evaluation this afternoon so this will be helpful :). Member of office done a iPhone app for this but did not have an iPhone to demo it - will put video on http://swim.gov for all to see. Working to get to a SWIM investment decision in th fall. SWIM supports FAA's long-term goals for the Next Generation Air Transportation System. Cloud computing just around the corner but need to be aware of security (e,g, yesterday Treasury reported hacking of cloud computing servers). SWIM will implement a SOA in the National Airspace System (NAS) and facilitate the data sharing that is required for NextGen. SWIN is not: a set of avionics equipment, a substitute for NAS modernization programs, or a telecom program. State of the System: point-to-point now that would become a ball of yarn with business as usual, that should become an enterprise system with SOA. SWIM is a SOA Implementation by providing SOA standards and principles. Underestimated SOA governance required - working with 7 other FAA programs and eventually maybe 14 - more popup each day wanting to do things the SWIM way! Get participants focus on what they are really good at - not everything. SWIN facilitates more efficient shating of information in multiple ways. Build it, but they may not come has happened several times. Developing services within communities of interest. Capabilities will be implemented as multiple services over the next 5 years. IONA bought by Progress Software (using IONA FUSE Middleware - developed as part of Federal SOA CoP Pilot in 3rd Conference-Bob Kilker and Michelle Davis, who did that pilot, are in attendance today!). Had a services registry at the Tech Center - just did a procurement for COTS product - Progress FUSE Middleware. The CIWS SWIM prototype became operational in March 2010. Adopted by Europe and Australia and Japan are considering it. Procured HP Systinet Registry - design time. Looking at requirements for run-time in Segment 2. Looking at different delivery models in segment two - SAS, SOI, etc.

Duncan Thomson, presented at previous conference, will discuss four diffferent architecture alternatives, and benefits expected out of each. Governance information for Option 3 - SWIM Core is difficult to get.

Questions: Narrow the data down so users can get targeted results. Does OubSub(?) support that? Answer: Yes. e.g. filter data from all flights to just Delta flights, etc.

Deniece Peterson, Input, Manager of Industry Analysis, long-term, birds-eye views and forecasts - research on emerging technologies in the federal government last fall. Looked at Cloud Computing, Virtualization, SOA, Open Source Software, and Geospatial Technologies because they address common goals of the administration. 49% thought SOA should be a 4-5 (highest priority). Most thought Cloud Computing, but requries SOA. SOA has become mainstream - but lies across three parts of the organization: workforce, information, and systems, which makes it difficult to implement. INPUT's take: SOA has become a de facto foundational IT architecture in the federal government, but implementation and system adoption has lagged behind. Centralize certification for security for cloud computing should help SOA implementation. The government struggles with having expertise in SOA, virtualization, cloud computing, etc. but will still need help from industry because it will still have expertise gaps and numbers of employees. Some agencies will move to cloud computing before SOA but will need that foundation sooner or latter. Acquisition: some happening at contracts level but more at task order level which INPUT does not have access to. See big increase in SOA-related contracts from 2009 to 2010-2013 - but mostly at the task order level that at the contract level. Market Evolution: Blueprint, SOA Projects Expand Scope, Service-Oriented Enterprise, and SOA Enterprise. But no focus for this in the federal government. Small portion of total IT budgets - growth rate in about 17%. High-growth area if cloud computing/virtualization can align. Cross-agency sharing of services will present some competition to vendors. Questions offline during 10 minute break.

Jignesh Shah, VP, SOA Product Management & Marketing, Software AG, launched software line several years ago and worked with dozens of customers helping them, published book "SOA Adoption for Dummies" (free copies available in the exhibit area).  Former consulting experience at NASA and NIH. Experience: IT could not get into the Sub-prime business soon enough :)  Based on pilot with DoD Agency-goal to understand process methods-role that SOA palyed and results achieved-request-to-fulfillment process that took more that a day - also had a very high defect level (sigma of 3.5) and too much work went into the process. Cost vaoidane of $3M, time less than 1/4 day and Quality Sigma that went from 3 to 5 (good - few defects). Did with Lean Six Sigma (LSS), BPM, and SOA (could use at EPA!). Data access is a big driver for SOA adoption in the government. Showied screen captures of LSS results - harder that it looks! Look for things done manulayy that could be automated. Use BPM to visually capture business requirements, LSS to improve them, and SOA to automate them. Process definition is a very natural way to identify reusable components. How many are part of a BPM in their organization? More of a busines-driven activity - align with SOA activity (e.g. a SOA and BPM Competency Centers are aligned) - share the same repository, etc.

Questions: Please give some examples of services and processes that should stay in non-service category. Answer: From another pilot (telecom) - put services behind a SOA facade because businesses want consistent services (e.g. bilings, etc.) that can be used elsewhere. Questions: How to allocate costs. Answer: Principle is he who comes to the river first builds the bridge across it. If one wants to revise the service, they pay for that. Other is charge-back approach where initial developers recoup costs by getting others to reuse the service. Question (Mike Carleton, CIO, HHS): Made provision for costs not covered by governance process? Answer: Need to apply good judgement to that situation.  

Rose Tyksinski, MITRE, in charge of exxhibitors, asking each exhibitor to take 5 minutes to explain their services and take questions afterwards during the lunch break.

Sam Ceccola, CTO, Dovel Technologies, McLean, VA, 20 years old, work for DoD, FAA (SWIM), FDA, etc. and won recent awards for small businesses, C3 certified which is important to SOA quality. Dovel Registry federated with others (e.g. DoD MDR). Slides.

Steve Olding, Project Director, Everware-CBDI, professional services organization, Fairfax, VA, and training services. Services Architecture and Engineering (CBDI-SAE), Meta Model, Life Cycle, etc. - use internally, consulting work, and CBDI Journal and Knowledgebase. Application Modernization - Modernization in Parallel with Modernization Iterations. Slides.

Chris White, Casewise, build software tools for EA, SOA, BPM< etc. used extensively in the commercial space, 20 years, not so known in the federal government - just set up federal government division - at DoD EA Conference next week. Take a Fact Taker approach - get your facts straight. Slides.

Mason Young, IBM Rational Software, Jazz Platform, and Tool Team Concert. On Facebook, Slides will be posted. Slides.

Pat Dawson, Layer 7, team in VIenna,VA, that offers gateways that handle Service Governance, flexible deployments options, so developers do not have to understand PKI, etc. Dashboard reporting on the services and manage the services. Place own security in the cloud of services. Slides.

Jignesh Shah, VP SoftwareAG, digitize assests and applications as services, deliver them in a secure manner, and compose applications for automated processes using BPM platform. Show Governance Product used in government (e.g. EPA Data Standards Branch, States, and tribes-about 15,000 users), Centracite. Also Boeing using it. Largest partner community out there that is plug-and-play. Gartner rated #1 in SOA Governance by Gartner the last two years. Slides.

Brent Carlson, Senior VP, SOA Software, unified governance automated platforms - can buy SOA or governance - spend some time to work it out and then can automate it across - planning, develop, and running. Over 20 years in business - longer than SOA - GSA a interesting case study for end-to-end solutions - a Switzerland because you are not just one vendor - language. Policy Manager deploys into three parts of the process. Slides.

Thach Le, In2itive, President, EA product and service company howing what is the relevance of EA to the community. Model DoDAF - modeling is an afterthought, by auto-generating every artifcat, that supports doing EA modeling with SME's in near real time, with integrated portfolio and CPIC analysis, bi-directional data compatibility with IBM Rational System Architect. Seeing is believing! Slides.

Rose, thanks to all of the exhibitors for their presentations.

Back to Main Page

12:15 - 1:30 p.m. Lunch, Networking, and Exhibitor Showcase

Patrick Place, SEI Carnegie Mellon, Acquisition Implications of SOA Success, purpose is to suggest some acquisition experiments to resolve some issues related to software-only systems (not hardware-intensive systems such as aircraft, ships, etc.). Assume that SOA-systems are composed of services that represent reusable business functionality, etc. (uses OASIS Defintion of SOA). Issue: Acquisition Programs Must be Lean! Issue: System Integration Becomes Application Orchestration (government has become the integrator). Issue: New Governace Models are Needed. Issue: New Incentives are Needed. So What Should the New Acquisition Model Be? I don't know, but suggest using a series of experiments to find out. Technical Report on this will be on the SEI Web Site when the reviews are completed. Propose the App Shop - what populates the App Store - divorces the lifecycle of a service/application from an acquisition program. The only way forward is to experiment with acquisitions to see what can be done (e.g. the AppShop).

Question: In the Apple AppStore it seems less about acquisition than about market forces. Does this apply here? What is the AppShop? - a governance body, a business entity? Answer: Yes, to the first and not sure about the second. Missed several other Qs and As.

Andrea Howe, The Dynamics of Influence, Collaboration, and Trust, 18 years in professional consulting and 8 years with American Management Systems. Quality of relationships is more important that quality of software. Trust is essential. Consider a current challenge and identify a person you need to win over. Four essential elements of trust, understand the 'secret weapon" of influence, and appreciate the paradox of trust and be able to practice your skills. The book: The Trusted Advisor, by Charles Green. The Trust Equation: Trustworthiness = Credibility + Relialility + Intimacy/ Self-Orientation (demoninator is the most important). Credibility is in the realm of words (try to pass off a bug as a feature). Reliability is also in the realm of words (be predictable and consistent). Trust Quotient (20 questions assessment - those who lead with C and R are the lowest of the 12,000 surveyed). Intimacy is in the squishable realm (feeling safe with that information) - relating to others and being empathetic- share something personal in a human-to-human connection). Self-orientation - is the focus on you or others? Where is your focus? on their needs or your needs? need to be liked our to help others? afraid to have a confrontational conversation or not?

How many are in the position of giving advice? Most. How many have been in the situation of not having our advice followed. We think it is a process of acquiring factual information and then coming to a logical conclusion. The Psychology of Influence, Robert Cialdini - nothing has to do with facts and logic, it has to do with reciprocity (tendency to return a favor) - assuming a good intention, not manipulation - I will return the favor of listening to you when you have listened to me. The problem is that we fall short in the matter of listening. Turn to marriage counselors - what makes long-term marriages work - you have got to your partner - they understand you and you understand them. See John Gottman on Long-Term Partnerships - The Importance of Empathy - understanding must preceed advice. Asking the great question is not the way to empathy. Response is I don't see the value in that. What's missing in that you can't see he value. We're just not sure what way to go. Answer I been there before (empathy) and then he is a suggestion. Sounds like we have not done a good job making our case. I am sorry to hear that. I'm sure that's frustrating to say the least. Thomas Friedman on Listening - The secret is to be a good listener - it is what you say by listening. People feel the want to be heard. The people who are the most influential are the ones that are the most open to influence. What role do you play? You get what you give. Key takeways-what is top for us. Answer: In a technical organization, we think we have the answers, but need to focus on the I and the S. Review three things and go to the Web site and work on the exercises. http://ww.trustedadvisor.com/MITRE and see What Matters Blog, Your Trust Quotient, and Trust Services.     


SOA Expert Panel, Moderated by Andrew Ide, MITRE. Received lots of questions during registration process. Number one question: Name an effective example of successful SOA in the government.

Panelists: Steve Mason, USCG SOA Chief, received Copernicus Award. Answer: Depends on how you define successful. Hard to think about other implementations besides our own (e.g. DoD Net-centric Enterprise). Like to thnik we have been successful as far as we have gotten. Provide to Army Cop of Engineers. Still early on.          

Cory Casanave, ModelDriven Solutions, author of OMG's SoaML. Answer: Commercial sector (financial) for new business process that started to build other processes in top of that. Team and the leadership on the customer side was key. Non-disclosure.          

Harvey Reed, MITRE, over 20 years of experience, formerly at SONIC Software, implemented first ESB for Air Force, etc. Answer: Two in the DoD - Capstone effort for NII - social security systems and SOA metrics for Cape (?) - Savant on the Intelligence - side. SOA-aalone doesn't really matter - have to have a community around it. Develop a sense of responsiveness - fast turn around.          

Brent Carlson, SOA Software, recently named one of Information World's top 25 CTO's, holder of 19 patents. Answer: Work for GSA on the procurement process. Not a full-blown project yet - slow going - good things coming out of it - leadership at the top is critical. Need incentives.

Question: Any applications in Healthcare. Answer (Carlson): Some, not frontline systems, health records. Africa - Riwanda.

Question: ROI statistic's available. Answer: Some approved for public release.

Question: What can be done so the performance isn't degraded across a disparate network. Answer (Casanave): Not locked down to specific technologies - web-services expensive - things that fit your execution profile.

Question: SoA and Cloud Computing - what is role of SoA? Answer (Carlson): SOA will be an expected practice for cloud computing. Question: When services outside the cloud, use other services. Answer (Carlson): Absolutlely. E.g. emulate Amazon EC2 but within your organization. Question (Carleton): Service area at HHS without broadband - lessons from where telcom is limited? Answer (Mason): Yes, we are dealing with that like sty away from SOAP calls where bandwidth is limited, etc. Question: About the coupling - developed by the system owners? Answer (Mason): Effective service interfaces require architecture expertise. Question: Missed Answer: Need to know where the boundaries are in these SOA projects. Question: Sharing across programs and portfolis - who pays? Answer (Mason): Inheriting centers of excellence that we are trying to SOA enable - it comes out of O&M. Question: How to identift really good business services? Answer (Mason): Pick a few good business services and test them against the technical architecture. Answer (Casanave): Do not go loking for service, but identify collaborations. Answer (Carlson): Okay to be pragmatic, but look for kep an eye on what going on on the world around you - listen to the users. Question: Error handling? Answer (Casanave): Happy paths are as important ot unhappy paths. Answer: Security as a service is very important.             

Cory Casanave, ModelDriven Solutions, The Architecture of Services, The Pretzel Franchise Service - requires trust, timeliness, context, etc. SoaML has been taken over by the teckies, but needs to be used by the architects. Question: UML in RDF? Answer: Working on it. Question: Enterprise Information Management - which is better modeling environment.             

Wiki Blog, Brand Niemann, Thanks for a great conference to MITRE Staff, Dave Mayo and other members of the Federal SOA CoP, speakers, exhibitors, and attendees. Please have a safe trip home. Watch this wiki page for the dates on the 10th and 11th conferences (mailing). Please send Greg and Dave your suggestions.


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